Join the Team

The Resale Shop is Hiring!

For more information email Jessica Duneman, Director Retail Operations at jduneman@ncjwstl.org  or call (314)993-5181 and ask for Jessica Duneman.

The Office Manager plays a key role in ensuring the smooth functioning of office operations by  providing excellent customer service, managing office communications, and offering proactive  administrative support. This position requires strong organizational and interpersonal skills, as well as attention to detail. 

Job Type: Hourly, Non-Exempt 

Hourly Pay: $18 - $25 per hour 

Reports To: Chief Operations Officer 

Key Responsibilities 

Customer Service & Front Desk Operations 

• Serve as the first point of contact for visitors, ensuring a positive experience and directing them as needed. 

Communication & Correspondence Management 

• Answer and direct phone calls, emails, and other inquiries promptly and professionally. Mail & Deliveries 
• Receive, sort, and distribute incoming mail and packages; manage outgoing mail and  deliveries efficiently. 

Office Supplies Management 

• Maintain inventory of office supplies and order materials when necessary. Ensure meeting rooms are stocked and prepared. 

Meeting & Calendar Coordination 

• Organize and prepare for meetings, including booking rooms, coordinating room setup/breakdown with the Building Operations Manager, arranging equipment, and preparing materials. 
• Manage and maintain the NCJW & CEO calendars. 

Document Management 

• Organize and maintain both digital and physical files and records, ensuring easy retrieval of  documents. 

Administrative Support for Programs & Events 

Assist with administrative tasks such as mail mergers, creating name tags, maintaining  committee rosters, sending new member packets, and preparing thank-you notes.

Finance

• Process invoices for approval, assist with month-end reporting, prepare daily deposits, and  support the audit and 990 preparations. 
• Prepare year-end tax letters for members.

Customer Relationship Management Database 

• Process donations and tributes in Donor Perfect, generate reports, and update departments on new donations. Maintain listings for the quarterly Bulletin Publication. 

Office Management 

• Ensure the office remains clean, tidy, and well-organized. 

Required Skills & Qualifications 

• 2-5 years of experience in office administration, customer service, or a related field.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Proficiency in Microsoft Word, Excel, and Office 365. 
• Experience with Customer Relationship Management (CRM) systems; familiarity with Donor Perfect is highly desirable. 

Additional Information 

• NCJW-St. Louis promotes a collaborative and supportive work culture, so the ideal candidate will be personable, approachable and a true team player. 
• This is a full-time, in-office position with full benefits, including medical, dental, vision, PTO,  Employee Assistance Program, HSA/FSA, and more. 
• NCJW-St. Louis is an equal opportunity employer and is committed to fostering an inclusive  environment for all employees. 

How to Apply 

Interested candidates should contact Jayne Stuckey, Chief Operations Officer, at jstuckey@ncjwstl.org or call 314-993-5181. Please include your resume, cover letter, and salary  requirements in your application.